Delete Account Request

• Your member profile identifiers (name, registered email, phone number, emergency contacts).
• All workout histories, exercise tracking records, and personal training session logs.
• Physiotherapy and recovery appointment notes.
• Active Firebase Cloud Messaging (FCM) device push tokens.
• Loyalty points, reward balances, and remaining cafe passes.

• GST tax invoices, financial transaction records, and Razorpay payment reference IDs are retained as required by Indian taxation, audit, and company regulatory statutes.

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Please provide your registered account details below. Our administrative team will verify your identity and process the deletion within 7 business days.

Full Name *

Registered Mobile Number *

Registered Email Address *

Reason for Deletion * Select a reason... Relocated / no longer near club branch Completed fitness transformation goal Medical / health condition preventing exercise Switching to another gym facility Privacy and data safety concerns Technical issues or bugs in Cretos app Financial or pricing reasons Other (please specify below)

Please specify your reason *

I understand and agree that this request is permanent and irreversible. Once processed, my active passes, workout logs, and reward balances cannot be restored.

Submit Deletion Request